Support
Need help? Check the FAQ below or reach out to our team directly.
Email Support
For account, billing, or technical questions.
[email protected]Bug Reports
Found a bug? Let us know via email.
[email protected]Getting Started
Install Node.js
Download and install Node.js 18 or higher from nodejs.org. Skip this if you already have it.
Install Claude Code
Run this in your terminal:
Run the DurjoyAI CLI
This will sign you in, generate your API key, and configure everything:
Start coding
Reload your terminal, then run:
Support by Plan
Email support at [email protected]. Response within 24 hours.
Everything in Starter, with priority email support. Response within 4 hours.
Frequently Asked Questions
How do I get started with DurjoyAI?
Run `npx durjoyai-cli` in your terminal. The CLI will open your browser to sign in, generate your API key, and configure your environment automatically. After setup, just run `claude` to start coding.
How do I generate or regenerate my API key?
The easiest way is to run `npx durjoyai-cli` again — it will generate a fresh key and update your environment. You can also go to your Dashboard and click "Generate API Key" or "Regenerate Key" for manual setup.
What happens when my subscription expires?
When your subscription expires, your API key will be deactivated. You'll need to renew your subscription to continue using Claude Code.
How do I cancel my subscription?
Contact us at [email protected] to cancel your subscription. Your paid features will remain active until the end of your current billing period.
What models are available?
All plans currently include access to the durjoy-nova-pro-1 model, which is powered by Anthropic's Claude. The model is accessible through Claude Code in your terminal.
Is my code sent to DurjoyAI?
Your code prompts are routed through our proxy to Anthropic's Claude API. We do not store the content of your prompts or Claude's responses. Only usage metrics (request counts, tokens) are tracked for billing purposes.
What payment methods are accepted?
We accept payments through SSLCommerz, which supports bKash, Nagad, Rocket, Visa, Mastercard, AMEX, and most major Bangladeshi bank cards and mobile wallets.
Can I upgrade my plan?
Yes! Visit the Pricing page to select a new plan. Your new subscription will start immediately upon payment.
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